Question 1

Is a video visit private?

Accepted Answer

Doctors use systems meant to protect your privacy. Choose a private spot and use the official link or portal.

Question 2

Can I do a telehealth visit by phone only?

Accepted Answer

Sometimes. Some visits can be done by audio only. Ask your doctor’s office.

Question 3

What can a telehealth visit be used for?

Accepted Answer

Often follow-ups, medication checks, minor illnesses, skin concerns with photos, and mental health care. Your doctor decides what’s appropriate.

Question 4

Does Medicare cover telehealth?

Accepted Answer

Medicare covers many telehealth services, but the rules have changed over time. Check with Medicare or your plan before your visit.

Question 5

What do I need for a video doctor visit?

Accepted Answer

A phone, tablet or computer with a camera and internet, a quiet private spot, and your medicine list and questions.

Question 6

How do I join a telehealth appointment?

Accepted Answer

Use the link or patient portal from your doctor’s office. Join a few minutes early to test sound and video.

Question 7

When should I not use telehealth?

Accepted Answer

For emergencies like chest pain, trouble breathing, stroke signs or serious injuries. Call 911.

Question 8

What are telehealth scams?

Accepted Answer

Calls or ads offering “free” tests, braces or equipment in exchange for your Medicare number, which can lead to fraudulent billing.

Common questions: Doctor by video