# Tipping in the US, and when to call 911

> At sit-down restaurants, tip 15 to 20 percent of the bill before tax; servers often rely on tips. Delivery, rides, hair and nail services and hotel housekeeping usually get tips too; counter tipping is optional. Check whether a service charge is already included. Call 911 for real emergencies, like fires, crimes in progress, serious injuries or crashes with injuries; it’s free from any phone. Say your language and location first. Use the police non-emergency line, 988 or Poison Control for other needs.

- URL: https://explained.page/tipping-and-911
- Language: en
- Last checked: 2026-10-29

- Watch the 1-minute animated guide: https://explained.page/watch?start=tipping-and-911

## Step by step

1. **New to the US? Two everyday things to know.** How tipping works, and when to call 911. Let’s start with tips.
2. **At sit-down restaurants, tip 15 to 20 percent.** Servers often earn a low base wage and rely on tips. Tip on the bill before tax.
3. **Other common tips.** Delivery, rides, hair and nail services, and hotel housekeeping usually get tips. At counters, tipping is optional.
4. **Check if a tip is already included.** Some bills add a service charge or gratuity, often for large groups. If it’s there, you don’t need to tip again.
5. **Call 911 for real emergencies.** A fire, a crime happening now, a serious injury or illness, or a crash with injuries. It’s free from any phone.
6. **Say your language and your location.** If you need another language, say which one and wait for an interpreter. Give your location first, and stay on the line.
7. **Know the other numbers.** Use your police non-emergency line for non-urgent issues, 988 for a mental health crisis, and Poison Control for poisonings.

## Checklist

- Restaurants: tip 15–20%
- Tip for delivery, rides and hair too
- Check for an included service charge
- Call 911 for real emergencies
- Say your language and location
- Know non-emergency, 988 and Poison Control

## Tipping
In the US, many service workers earn a low base wage and rely on tips.
- **Sit-down restaurants:** 15–20% of the bill before tax.
- **Bartenders:** about $1–2 per drink or 15–20%.
- **Food delivery:** a few dollars or 10–20%.
- **Taxi or ride services:** 10–20%.
- **Hair, nails, barbers:** 15–20%.
- **Hotel housekeeping:** a few dollars per night.
- **Counter service or coffee shops:** optional.

Check your bill: some add a service charge or gratuity, especially for large groups. If it’s included, you don’t need to tip again.

## When to call 911
Call 911 for emergencies: a fire, a crime happening now, a serious injury or sudden illness, or a crash with injuries. It’s free from any phone, even one without a service plan. Many areas also accept text to 911.

## On the call
- Say your language if you need an interpreter; interpreters are available.
- Give your location first, then what happened.
- Answer questions and stay on the line.

## Other numbers
- **Police non-emergency line** for non-urgent reports.
- **988** for a mental health or suicide crisis.
- **Poison Control:** 1-800-222-1222.
- **311** for city services in some cities.

Calling 911 falsely on purpose is illegal.

## Common questions

### Do I have to tip?

Tipping isn’t legally required, but at sit-down restaurants and for many services it’s expected because workers rely on it.

Source page: https://explained.page/tipping-and-911/questions/do-i-have-to-tip

### Can I call 911 if I don’t speak English?

Yes. Say the name of your language and stay on the line; an interpreter will be added.

Source page: https://explained.page/tipping-and-911/questions/can-i-call-911-if-i-dont-speak-english

### How much should I tip at a restaurant in the US?

Usually 15 to 20 percent of the bill before tax at sit-down restaurants.

Source page: https://explained.page/tipping-and-911/questions/how-much-should-i-tip-at-a-restaurant-in-the-us

### Do you tip for takeout or at a counter?

It’s optional. Many people leave a small tip for takeout or counter service, but it isn’t expected the way it is for table service.

Source page: https://explained.page/tipping-and-911/questions/do-you-tip-for-takeout-or-at-a-counter

### What is a service charge on a bill?

A fee some restaurants add, often for large groups. If it covers the tip, you don’t need to tip again; ask if unsure.

Source page: https://explained.page/tipping-and-911/questions/what-is-a-service-charge-on-a-bill

### When should I call 911?

For emergencies: fires, crimes in progress, serious injuries or illnesses, and crashes with injuries.

Source page: https://explained.page/tipping-and-911/questions/when-should-i-call-911

### Can 911 help if I don’t speak English?

Yes. Say your language and stay on the line; 911 centers use interpreters.

Source page: https://explained.page/tipping-and-911/questions/can-911-help-if-i-dont-speak-english

### What number do I call for a non-emergency?

Your local police non-emergency number. Some cities use 311 for city services. For a mental health crisis, call or text 988.

Source page: https://explained.page/tipping-and-911/questions/what-number-do-i-call-for-a-non-emergency

## Official sources

- [911.gov: when to call](https://www.911.gov/)
- [988 Suicide & Crisis Lifeline](https://988lifeline.org/)
- [Poison Control](https://www.poison.org/)

To find your local office, search for:

- "[your city] police non-emergency number"
- "text to 911 [your county]"

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General information, not legal or professional advice. Rules differ by state.
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