Getting ready for a hurricane or big storm
Knowing your evacuation zone, supplies and a go-bag, documenting your home, flood insurance timing, evacuating safely, and staying safe after.
Power outage: what to do and how to stay safe
Reporting an outage, staying safe in the dark, generator and carbon monoxide safety, food safety, medical needs, and warming or cooling centers.
A storm or hail damaged your roof: what to do first
Staying safe after a storm, stopping more damage, documenting it, filing a roof insurance claim, and avoiding storm-chaser roofers.
Filing a water damage insurance claim
Stopping the water, documenting damage, calling your insurer, preventing more damage, what’s usually covered, building your claim, and disputing an offer.
A pipe burst or the basement flooded: what to do first
The first steps after a burst pipe or flooded basement: stop the water, stay safe, document it, call insurance and dry it fast.
A neighbor’s tree fell on your property: who pays?
Safety after a tree falls, how insurance usually works, when a neighbor is responsible, talking it out, and overhanging branches.
A contractor took the money and walked off: what to do
How to document unfinished work, send a notice to finish, complain to the licensing board, watch for liens and get money back.