Home / Burst pipe or flooded basement / Questions
Who pays if the leak came from my upstairs neighbor?
Short answer
Often the neighbor’s insurance, if their pipe or appliance caused it. Report it to your own insurer too; they can sort it out between companies.
See every step in 1 minuteA pipe burst or the basement flooded: what to do first
People also ask
Can I stay in the house after a flood?›Should I throw away wet things right away?›Where is my main water shut-off valve?›Does homeowners insurance cover a burst pipe?›Does insurance cover a flooded basement from a sump pump?›How long does it take mold to grow after a leak?›Should I hire a restoration company or clean it myself?›
Official sources
- FloodSmart (National Flood Insurance Program)floodsmart.gov
- EPA: mold and moistureepa.gov
- Ready.gov: floodsready.gov