Home / Holiday scams and stolen packages / Questions

What should I do if my package was stolen?

Short answer

Contact the seller first, report it to the carrier and police, and dispute the charge with your credit card if needed.

Rules differ by state. This is general information, not legal or professional advice.

See every step in 1 minuteHoliday shopping scams and stolen packages: how to stay safe
Watch nowRead the guide

People also ask

Is it a crime to steal packages?›Does homeowners or renters insurance cover stolen packages?›How do I spot a fake online store?›Are delivery texts with links safe?›How can I stop packages from being stolen?›Why shouldn’t I pay with gift cards?›How do I check if a charity is real?›

See all questions (8) ›

Official sources