Holiday shopping scams and stolen packages: how to stay safe
Fake stores, paying safely, fake delivery texts, stopping porch theft, what to do if a package is stolen, and charity and gift card scams.
Using Zelle, Venmo and Cash App safely
Why payment apps work like cash, double-checking before you send, common scams like fake bank calls and “accidental” payments, and what to do if scammed.
Fake calls and AI voices that sound like family
How the “grandparent” scam works, AI voice cloning, warning signs, a family safe word, and what to do if you already paid.
The airline lost your bags or broke your wheelchair: your rights
Reporting delayed, lost or damaged bags, interim expenses, claim deadlines, bag fee refunds, wheelchair protections and DOT complaints.
Pulled over for DUI: what happens next
What to do during the stop, what the breath test means, and why the first days matter.
Power outage: what to do and how to stay safe
Reporting an outage, staying safe in the dark, generator and carbon monoxide safety, food safety, medical needs, and warming or cooling centers.