Frozen pipes: how to prevent them and thaw them safely
Preventing frozen pipes before a freeze, finding your shutoff, signs a pipe is frozen, thawing safely, what to do if a pipe bursts, and renters.
Power outage: what to do and how to stay safe
Reporting an outage, staying safe in the dark, generator and carbon monoxide safety, food safety, medical needs, and warming or cooling centers.
The AC or heat stopped working: what to check and when to call
Safe quick checks for an AC or furnace, gas and carbon monoxide warnings, staying safe in extreme weather, hiring a tech and renters’ rights.
Your power or gas is about to be shut off: what to do
How to stop a power or gas shutoff: payment plans, LIHEAP energy help, medical and weather protections, and shutoff scams.
Chimney cleaning: how often and why
Why chimneys need cleaning, how often to check them, warning signs, and what it costs.
After a house fire: what to do in the first days
Staying safe after a fire, emergency help, insurance and living expenses, the fire report, listing damaged belongings, and avoiding rushed contracts.
Slipped and fell at a store: what to do
What to do after a fall at a store or someone else’s property, what to avoid, and when a lawyer can help.