Medicare when you turn 65: how to sign up
Your 7-month sign-up window, the parts of Medicare, Original vs Advantage, delaying Part B with job coverage, free help and avoiding sales traps.
Using Zelle, Venmo and Cash App safely
Why payment apps work like cash, double-checking before you send, common scams like fake bank calls and “accidental” payments, and what to do if scammed.
Fake calls and AI voices that sound like family
How the “grandparent” scam works, AI voice cloning, warning signs, a family safe word, and what to do if you already paid.
What does that text, slang or emoji mean?
A friendly guide to common texting shortcuts, today’s slang, emoji that don’t mean what they look like, and how tone comes across.
Making a will, in plain words
What a will does, what happens without one, choosing an executor and guardian, and signing it the right way.
Video calls with the grandkids, made easy
Choosing an app, getting set up, Wi-Fi, answering and muting, tips to look and sound good, making it a habit, and staying safe.
Seeing a doctor by video: how to get ready
What telehealth is good for, checking coverage, getting your device and space ready, joining safely, getting help, and avoiding telehealth scams.
A cracked or lost tooth: implants, bridges or dentures, and the costs
Saving a cracked tooth, replacement options, Medicare and dental coverage, getting a written estimate, lower-cost care and financing traps.
The AC or heat stopped working: what to check and when to call
Safe quick checks for an AC or furnace, gas and carbon monoxide warnings, staying safe in extreme weather, hiring a tech and renters’ rights.
Open enrollment: picking a health plan without overpaying
Open enrollment dates, what to check in your current plan, updating your income, comparing total cost, avoiding look-alike plans, and free help.
Got a letter from the IRS? What to do
How to read an IRS notice, meet the deadline, spot scams, set up a payment plan, and find help.
Someone stole your identity: what to do first
Freeze your credit, report to IdentityTheft.gov, close fake accounts, check your credit reports and protect your tax return.
Your power or gas is about to be shut off: what to do
How to stop a power or gas shutoff: payment plans, LIHEAP energy help, medical and weather protections, and shutoff scams.
Locked out of your email, photos and accounts: how to get back in
How to recover a hacked or locked email account safely, avoid fake support scams, lock things down and protect your other accounts.
Power of attorney, explained simply
Financial vs health care powers of attorney, why to sign while someone can decide, choosing an agent, signing correctly and sharing copies.
Paying for a nursing home: Medicare, Medicaid and more
What Medicare covers, how Medicaid pays for long-term care, the 5-year look-back, spousal protections, and other ways to pay.
Home care or assisted living? Choosing care for a parent
Figuring out what help is needed, home care, adult day programs, assisted living, nursing homes and memory care, checking quality and costs.
Applying for Social Security disability (SSDI)
SSDI vs SSI, the basic disability test, gathering records, applying, the waiting period, appeals after denial, representatives, and Medicare.
Holiday shopping scams and stolen packages: how to stay safe
Fake stores, paying safely, fake delivery texts, stopping porch theft, what to do if a package is stolen, and charity and gift card scams.
Power outage: what to do and how to stay safe
Reporting an outage, staying safe in the dark, generator and carbon monoxide safety, food safety, medical needs, and warming or cooling centers.
Staying safe in a heat wave
Staying cool, cooling centers, heat exhaustion vs heat stroke, hot cars, checking on others, medicines that raise risk, and help with cooling bills.
Your phone stopped working and money vanished: SIM swap
Signs of a SIM swap, getting your number back, protecting your bank and email, switching away from text codes, reporting it and preventing it.
The airline lost your bags or broke your wheelchair: your rights
Reporting delayed, lost or damaged bags, interim expenses, claim deadlines, bag fee refunds, wheelchair protections and DOT complaints.
When a pet dies: gentle next steps
What to do when a pet dies at home or at the vet, cremation choices, burial rules, grief support, and end-of-life decisions.
Talking with a parent about driving
Warning signs, how to start the conversation, involving a doctor, small limits, other ways to get around, and when it’s time to stop.
Becoming a guardian in an emergency
What to check first, medical decisions without a proxy, filing for emergency guardianship, how long it lasts, a guardian’s duties, and getting help.
Someone filed a fake deed on your house: what to do
How deed fraud works, who’s targeted, warning signs, free county alerts, what to do right away, clearing your title, and paid “title lock” services.